Steps involved in getting a 1300 telephone number

Are you keen to know how to get a 1300 number? This post will take a look at the steps needed to get a 1300 number.

Before you get a 1300 number the first thing you need to do is establish why you really need one in the first instance and exactly how you intend to employ it.

For those who need to utilize the toll free number to keep an eye on your promotional campaigns then chances are you need to find a service provider that delivers phone reporting and phone call monitoring tools.

If you are using the telephone number simply to collect inbound phone calls and don’t care about phone call reporting then try to find a provider that will offer you the best fees.

Regardless, be sure to check that the quality of the telephone lines employed by that carrier is of a good quality.

The next matter you need to make a decision on is how your incoming telephone calls are going to get managed. Is it to redirect to a single anchor point only?

What happens if your main answer point is busy or not answered?

Do you need the phone calls to redirect to multiple terminating points? In the marketplace there are actually various call routing options to choose from which include time of day routing, region redirecting and call overflow.

Once you have made a decision on the kind of setup needed for your toll free telephone number you are now ready to have it connected. Not surprisingly, the more elaborate the setup you require, the more time it will take to provision the service.

Just after the phone number is set up for you, make sure to test the number to establish that it is pointing to the answer points that you had specified.

Call tracking options

There are so many methods to promote your services or products these days that makes measuring the effect of your advertising activities extremely tricky.You can utilize a telephone call tracking tool to help fix this problem.

You will discover many telephone call tracking tools available on the market. This article will now talk about a few of the call tracking options which are available to businesses.

Dynamic numbering is a completely new phone call monitoring tool that utilizes a series of distinctive numbers to track the source of your phone calls coming from your webpage. It exhibits a unique phone number based on the advertising medium.

Hence the advertising source might have been a paid commercial, a banner advertisement or a web page found through the search engines. If you need to give your business a localized presence but still have the capacity to track your incoming phone call activity you can employ a virtual phone number.

Virtual phone numbers grant you the ability to show a local telephone number even if you don’t actually own a local store in that town.

For instance when a client arrives at your homepage from Victoria they are presented with a local Caulfield telephone number and if they visit your internet site from Queensland they are shown a local Springwood telephone number.

The advantage of a virtual local number is that you can still route the telephone calls to anywhere you want such as to your Darwin site or mobile telephone number.

Telephone call recording is another device you can use to give you visibility into the response of your marketing and advertising campaigns. By listening to your recorded phone calls you can acquire insight into exactly how your employees and clients interact over the phone.

You could certainly use this information to improve the success of your future marketing activities.

Picking between a 1-300 number and an 1800 phone number

With regards to selecting a new toll-free telephone number for your company, folks are frequently confronted with 2 common alternatives: a 1300 number or an 1800 number. 1300 telephone numbers continue to be the most popular form of service that organizations use. This is due to the fact most providers supply cost-free local calls on 1300 numbers.

This enables small businesses to save money since most of their telephone calls are from customers that live locally. When a shopper calls the 1300 phone number, they will be charged a regional call fee.

1800 numbers are slightly different. There are no free calls available on these sorts of numbers. When a customer calls this sort of phone number, it is a totally free telephone call for them so long as they have dialled it via a landline.

So how does one choose which phone number to use? It truly will depend on what goals you hope to accomplish with your toll free telephone number. If your business only services local clients then a 1300 phone number would suit you.

If you're a national business wanting to attract national consumers then an 1800 number would suit you. An 1800 number would also be useful to any company that is running a marketing and advertising campaign. As potential clients are aware that 1800 telephone numbers are totally free to call they are more likely to dial the telephone number to make an enquiry.

Let’s go through the main redirecting function available on 1300 telephone numbers and 1800 phone numbers. In reality, it must be stated that these two kinds of telephone numbers have exactly the same redirecting features.

You will find that one of the primary features that business owners activate on 1300 and 1800 phone numbers is the call skipping function.

Telephone call overflow makes a call jump from one anchor point to the next if the primary anchor point is not picked up or engaged. This enables you to pick up several calls at once. For example, if your main office number was engaged, the call could redirect to your mobile where you could pick up the call even if you are not in the office.

Why use a 1300 number?

A 1300 number is basically a ten telephone number used by businesses to acquire incoming telephone calls. They're similar to 1800 numbers. You cannot actually make any outbound telephone calls on these kinds of numbers.

Why do companies use them? One of the principal reasons that small organizations use 1300 numbers is to look reliable and honest. You probably do not want to publicize your cell phone number if you are trying to attract big business customers. Obtaining a 1300 number gives your company an expert look.

If you saw two ads in the newspaper, one advertisement promotes a cell number and the other advertisement has a 1300 number, which phone number would you dial first? Owning this kind of telephone number suggests to your potential shoppers that you would like them to call you and that you are all set to answer their enquiries.

An additional reason that companies employ these phone numbers is the fact that they can control phone calls. These telephone numbers have numerous different phone call handling capabilities. The most common redirecting function is called phone call overflow. It works like the line hunt feature that is obtainable on common land line telephones.

Whenever you receive a phone call it will skip from one anchor point to another if the main telephone number is busy or not answered. This can prove useful for small business owners who are always out and about. You can divert the 1300 phone number to your primary office phone line and have it divert to your mobile if it is not answered.

Time routing is also a popular function. Calls will route to specific answer points based on a specific time period. You could divert calls to your mobile during the day time and then route it to your business partner's phone after normal operating hours. Voice mail is also a common feature. It essentially allows your customers to leave a recorded message for you. The voice message is sent instantly to your e-mail inbox.

Look like a large organization with a toll free telephone number

There are two popular forms of toll-free telephone numbers in this country; 1300 numbers and 1800 numbers. When dialing a 1300 number through a landline the client pays a community call charge.

Depending on the supplier, the owner of the phone number normally gets a certain number of cost-free minutes for local based phone calls. When dialing an 1800 number through a land line there is absolutely no cost to the customer.

The owner of the service on the other hand, needs to pay the charges for the call. The fee is calculated by the supplier of the 1800 number. Exactly how do you go about getting an 1800 or 1300 telephone number? To get yourself a 1300 or 1800 number you must approach a toll free telephone company.

They will give you a list of phone numbers and different plans to pick from. After you select a number and a plan that is suitable for your business you have to setup the types of features that you want on your telephone number.

The first decision you need to make is where you want to redirect the telephone number to. Many small company owners redirect the 1300 or 1800 number to their mobile number.

Obviously you can point the number to a normal land line too. Another option is to put phone call overflow on the phone number. Call overflow makes a phone call skip from one telephone number to another if the primary answer point is engaged or not answered.

For instance, you can divert the phone number to your coworker, but if no-one picks up the telephone, divert it to your cell phone.

Yet another thing to take into account is putting the voice-to-email feature on your toll free phone number. This feature sends voicemail messages straight to your email inbox.

Having either an 1800 or a 1300 telephone number can help project a bigger and more professional appearance for your business.

Toll free phone numbers help your small business compete with much larger organizations as you won’t have to publicize your mobile number.

Choosing between a 1300 number and an 1800 number

When it comes to choosing a new toll free phone number for your business, people are often faced with two common choices: a 1300 number or an 1800 number. 

1300 numbers continue to be the most popular type of service that small businesses use. 

This is because most service providers supply free local calls on 1300 numbers. This helps small businesses save money as most of their calls are from local customers. 

When a customer calls the 1300 number, they get charged a local call fee. 

1800 numbers are slightly different. No free calls are available on these types of numbers. When a customer dials this kind of number, it is a free call for them as long as they have dialled it from a landline. 

So how do you decide which number to use?

It really depends on what you hope to achieve with your toll free number. If your business only services local clients then a 1300 number would suit you. 

If you are a national business wanting to attract national customers then an 1800 number would suit you. 

An 1800 number would also suit anyone that is running a marketing campaign. As potential customers are aware that 1800 numbers are free to call they are more likely to dial the number to make an enquiry.

Let’s go through the main routing function available on 1300 and 1800 numbers. 

To be clear, it must be stated that these two numbers have exactly the same routing features. 

You will find that one of the first features that people activate on 1300 and 1800 numbers is the call overflow function. 

Call overflow makes a call skip from one answer point to the next if the main answer point is busy or engaged. This allows you to take multiple calls at once. 

For example, if your main office number was busy, the call could skip to your mobile where you could answer the call even if you were not in your office.  

Attempting to get an 1800 number can be confusing in the beginning

This short blog post will explore the advantages and drawbacks of possessing an 1800 number. It is commonly acknowledged that 1800 numbers give corporations immediate credibility.

Some organizations supply word phone numbers. These phone numbers spell a particular phrase. This can help with advertising and marketing promotioins because they are easier to keep in mind than standard land line telephone numbers.

In some instances you may even use the same telephone number as another firm if you are situated some other territory. This is mainly because the calls can be split based on which location the customers are ringing from.

As you can see it can be a bit confusing if you are attempting to get an 1800 telephone number for the very first time.

1800 numbers in Australia come with telephone call tracking capabilities. What this means is that you can keep track of how many phone calls your marketing and advertising campaigns have generated. You can also keep track of things like call duration and the source of the telephone calls.

Just what exactly are some of the shortcomings of 1800 telephone numbers? Many people will actually state that the expenses linked with obtaining an 1800 number is a drawback.

Most people can’t go past the fact that you actually need to pay for customers to phone you.

But which method of advertising doesn’t require you to invest a little cash? You just need to be sure that you have your sales funnel in position to take full advantage of your return on your investment.

You must be prepared to collect all your telephone calls.

For instance, there’s absolutely no use spending all that money on advertising but not having enough employees to handle all the inbound calls.