Sunday, 4 March 2012

The most popular routing feature available on 1300 and 1-800 telephone numbers is call skipping

With regards to acquiring a toll-free phone number for your small business there are two popular choices: 1300 numbers and 1800 numbers.

A 1300 telephone number is definitely the more popular option for companies since it is less costly to operate in comparison to an 1800 number.

The main reason it is more affordable to operate is because the very first 15 minutes of a community call for 1-300 numbers is a totally free phone call for the operator. When a customer calls a 1-300 number from a land phone line it will cost them about 40 cents.

Community phone calls are not free of cost for the owner of 1800 numbers; however it is a totally free call for the customer if they dial the 1800 number from a land line.

So which sort of toll free telephone number should you employ?

It really will depend on on the type of business you operate. For companies that simply service a localized region, they would probably prefer a 1300 number mainly because it means they're able to acquire free regional phone calls.

For a business that has a national customer base they may choose an 1800 phone number because they can run marketing and advertising activities that entice their prospects to call them at no cost.

What kind of routing capabilities do 1800 numbers and 1300 phone numbers have?

Both of them have the exact same redirecting functions.

The most common routing feature available on 1300 and 1800 phone numbers is call overflow. Call overflow is a routing feature that allows a telephone call to skip from one anchor point to a different one.

For instance, if the main number is busy or not answered the call will jump to another answer point.

This terminating point could be the phone number for another office or it might be your mobile telephone number.

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