Monday 15 October 2012

Steps involved in getting a 1300 telephone number

Are you keen to know how to get a 1300 number? This post will take a look at the steps needed to get a 1300 number.

Before you get a 1300 number the first thing you need to do is establish why you really need one in the first instance and exactly how you intend to employ it.

For those who need to utilize the toll free number to keep an eye on your promotional campaigns then chances are you need to find a service provider that delivers phone reporting and phone call monitoring tools.

If you are using the telephone number simply to collect inbound phone calls and don’t care about phone call reporting then try to find a provider that will offer you the best fees.

Regardless, be sure to check that the quality of the telephone lines employed by that carrier is of a good quality.

The next matter you need to make a decision on is how your incoming telephone calls are going to get managed. Is it to redirect to a single anchor point only?

What happens if your main answer point is busy or not answered?

Do you need the phone calls to redirect to multiple terminating points? In the marketplace there are actually various call routing options to choose from which include time of day routing, region redirecting and call overflow.

Once you have made a decision on the kind of setup needed for your toll free telephone number you are now ready to have it connected. Not surprisingly, the more elaborate the setup you require, the more time it will take to provision the service.

Just after the phone number is set up for you, make sure to test the number to establish that it is pointing to the answer points that you had specified.