Tuesday 25 September 2012

Look like a large organization with a toll free telephone number

There are two popular forms of toll-free telephone numbers in this country; 1300 numbers and 1800 numbers. When dialing a 1300 number through a landline the client pays a community call charge.

Depending on the supplier, the owner of the phone number normally gets a certain number of cost-free minutes for local based phone calls. When dialing an 1800 number through a land line there is absolutely no cost to the customer.

The owner of the service on the other hand, needs to pay the charges for the call. The fee is calculated by the supplier of the 1800 number. Exactly how do you go about getting an 1800 or 1300 telephone number? To get yourself a 1300 or 1800 number you must approach a toll free telephone company.

They will give you a list of phone numbers and different plans to pick from. After you select a number and a plan that is suitable for your business you have to setup the types of features that you want on your telephone number.

The first decision you need to make is where you want to redirect the telephone number to. Many small company owners redirect the 1300 or 1800 number to their mobile number.

Obviously you can point the number to a normal land line too. Another option is to put phone call overflow on the phone number. Call overflow makes a phone call skip from one telephone number to another if the primary answer point is engaged or not answered.

For instance, you can divert the phone number to your coworker, but if no-one picks up the telephone, divert it to your cell phone.

Yet another thing to take into account is putting the voice-to-email feature on your toll free phone number. This feature sends voicemail messages straight to your email inbox.

Having either an 1800 or a 1300 telephone number can help project a bigger and more professional appearance for your business.

Toll free phone numbers help your small business compete with much larger organizations as you won’t have to publicize your mobile number.

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