A 1300 number is basically a ten telephone number used by businesses to acquire incoming telephone calls. They're similar to 1800 numbers.
You cannot actually make any outbound telephone calls on these kinds of numbers.
Why do companies use them? One of the principal reasons that small organizations use 1300 numbers is to look reliable and honest. You probably do not want to publicize your cell phone number if you are trying to attract big business customers. Obtaining a 1300 number gives your company an expert look.
If you saw two ads in the newspaper, one advertisement promotes a cell number and the other advertisement has a 1300 number, which phone number would you dial first? Owning this kind of telephone number suggests to your potential shoppers that you would like them to call you and that you are all set to answer their enquiries.
An additional reason that companies employ these phone numbers is the fact that they can control phone calls. These telephone numbers have numerous different phone call handling capabilities. The most common redirecting function is called phone call overflow. It works like the line hunt feature that is obtainable on common land line telephones.
Whenever you receive a phone call it will skip from one anchor point to another if the main telephone number is busy or not answered. This can prove useful for small business owners who are always out and about. You can divert the 1300 phone number to your primary office phone line and have it divert to your mobile if it is not answered.
Time routing is also a popular function. Calls will route to specific answer points based on a specific time period. You could divert calls to your mobile during the day time and then route it to your business partner's phone after normal operating hours. Voice mail is also a common feature. It essentially allows your customers to leave a recorded message for you. The voice message is sent instantly to your e-mail inbox.
Why do companies use them? One of the principal reasons that small organizations use 1300 numbers is to look reliable and honest. You probably do not want to publicize your cell phone number if you are trying to attract big business customers. Obtaining a 1300 number gives your company an expert look.
If you saw two ads in the newspaper, one advertisement promotes a cell number and the other advertisement has a 1300 number, which phone number would you dial first? Owning this kind of telephone number suggests to your potential shoppers that you would like them to call you and that you are all set to answer their enquiries.
An additional reason that companies employ these phone numbers is the fact that they can control phone calls. These telephone numbers have numerous different phone call handling capabilities. The most common redirecting function is called phone call overflow. It works like the line hunt feature that is obtainable on common land line telephones.
Whenever you receive a phone call it will skip from one anchor point to another if the main telephone number is busy or not answered. This can prove useful for small business owners who are always out and about. You can divert the 1300 phone number to your primary office phone line and have it divert to your mobile if it is not answered.
Time routing is also a popular function. Calls will route to specific answer points based on a specific time period. You could divert calls to your mobile during the day time and then route it to your business partner's phone after normal operating hours. Voice mail is also a common feature. It essentially allows your customers to leave a recorded message for you. The voice message is sent instantly to your e-mail inbox.
No comments:
Post a Comment