Tuesday 28 February 2012

A brief blog post about utilizing the attributes of 1-300 telephone numbers

1-300 telephone numbers are a very important communications tool used by many firms to help generate sales phone calls. It must be noted that 1300 numbers are very different to standard land lines. 1300 phone numbers can only receive inbound phone calls and are not used for outbound calling.

A 1300 number is not affixed to any copper wire. The telephone number is hosted by the phone network. As soon as the 1300 number is implemented you can divert it to a cell phone or land telephone line.

One other major difference that should be noted is the fact that a 1-300 phone number has superior routing functions. Its routing versatility allows it to route telephone calls based on time and origin of the telephone call.

A few companies have multiple outlets positioned in a single urban centre but they still have a need to evenly divide their calls. At the very same time, they want to ensure that when their prospects call them they get to the shop closest to them. One particular way to accomplish this is by employing a call routing feature known as exchange based routing.

This phone call routing feature makes use of the telephone exchanges that have been constructed around the country. You decide how to route the phone calls once it hits that exchange. You can redirect the telephone call to your closest shop or redirect it to a store in a totally different suburb.

Another call routing feature available on 1300 numbers is time routing. This feature allows you to route phone calls based on the time that a phone call comes in. For instance you could have telephone calls during business hours divert to your main office and after hours calls to your home office.

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