Sunday 25 September 2011

A blog post about the call reporting capabilities on 1300 telephone numbers

Many companies use toll free phone numbers such as 1300 numbers. By utilizing a 1300 number you gain access to many detailed telephone call reports designed to provide a comprehensive assessment of your business performance. The telephone call reporting lets you assess the success of your marketing activities and better target your advertising initiatives.

The telephone call reporting will give you a precise overview of the performance of your 1300 telephone number.

It will identify purchaser calling origins, which can help build community profiles of your buyers and as a result improve marketing effectiveness.

The telephone call reporting will track the response to your marketing campaigns. You are able to see which advertising and marketing projects performed and which ones were unsuccessful.

The reports will disclose which marketing campaigns produced a telephone call and which medium delivered the most response.

The telephone reports can even reveal to you which geographic areas your calls are originating from. You may then utilize that information to enhance your advertising and marketing activities. Using the telephone call reports you'll be able to see just how much incoming telephone traffic you are getting and manage your staff roster in line with the telephone calling patterns.

You may even use the phone reports to allocate phone call expenses to different divisions and business units.

Another good thing with the phone reports is that not only will they show you the phone calls that you get, they also show you the phone calls that are not answered. So you can certainly retrieve the telephone calls that you missed and ask your agents to ring those prospects back.

As you can see there are all types of call reports available. You might be trying to build buyer profiles, track your marketing campaigns, evaluate phone call charges or capture missed leads.

Whatever your needs are, there is a report that will give you the data you need.

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