Monday 12 September 2011

Time Of Day Routing Makes Certain That You Don't Miss Any Sales Calls

Only the other day I spoke with a prospect who wanted to set up a brand new toll free phone number for her company. The main reason she wanted to own a toll free phone number was mainly because she required her company to look large and professional.

During business hours this lady was doing work from her premises in the city. So during this time period phone calls needed to redirect to her city clinic.

She still needed to be able to answer phone calls in the evening outside standard business hours. As a result I highly recommended that she make use of the time routing function that is available on toll free telephone numbers.

Time routing is also referred to as "time of day routing" within the telecoms community. It effectively redirects inbound telephone calls based on the time period of the telephone call.

For instance you might have phone calls between 7 am and 8 pm route to your workplace and then outside of this time period route phone calls to your cell phone. It does not need to be your cell phone of course. You could easily redirect telephone calls to your message service or to a different fixed line.

This makes certain that you don't miss any telephone calls. Most importantly, time of day routing makes sure that you collect all of your sales opportunities.

You clearly work hard and invest money on bringing in sales leads, so do you reckon it might seem sensible to employ a phone call management system in your organization?

There are actually various other strategies readily obtainable to guarantee that you catch all your inbound telephone calls. You could also employ the telephone call skipping or message taking service.

Phone call skipping means that your telephone calls jump to a different anchor point if your primary telephone number is engaged or not picked up.

A professional message taking service makes it possible for your buyers to leave a message for you.

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